How TAG™ Works
The TAG™ Solution combines trained, professional staff and project-based Enterprise Resource Planning (ERP) software for customers to securerly "plug-in" to the TAG™ Business Portal and safely operate their businesses over the internet. The solution leverages a simplified and highly-standardized set of work processes that completely support all basic business functions and related transaction processing. The automation and software complexities are handled by our TAG™ Account Reps and the TAG™ Business Portal provides the user-friendly interface consisting of management dashboard reporting, standardized checklists, and templates.
Customers approve all transactions before processing occurs. TAG™ Account Reps assist customer management to meet approval deadlines or input requirements to keep transactions moving in an efficient manner. Customers "see" the activity and maintain control at all times.
Customers interface using any a combination of 4 different modes:
-
Business Portal
- General daily reporting
- Everyday communication / collaboration
- Template interface for transaction setup (e.g. initiate a purchase order)
- Electronic document retrieval - non-transactional (e.g., subcontract)
- Approval of transactions
-
Workflow
- Approval of transactions
- Electronic document retrieval - transactional, (e.g., invoice in process)
-
Account Rep
- Responsible for transaction processing / no managerial decisions
- On-going training and routine guidance
- Available via portal, email, phone
-
On-site
- Consulting, as needed
Emphasis is put on communication during job-setup, identifying where possible all information related to job budgets, customers, subcontracts / purchase orders, vendors, and schedules.
Basically:
- Documents at all levels whether general company or job-specific are scanned and information on each are coded,
and loaded into the company’s TAG™ workflow. - Documents requiring review or approval are routed to the pre-established review / approving authority.
- Approved transactions and related documents are loaded into the company’s TAG™ operating system.
- Reporting is updated and posted to the portal.
- Contracts, subcontracts, change orders, PO’s are all securely posted on the portal in an electronic job file.
- TAG™ Account Reps oversee compliance issues that include:
- Timely changes orders
- Timely crew time and expense reporting
- Lien waivers
- Insurance certification
TAG™ is organized around managing the five primary
administrative functions that take up contractor time and resources:
Treasury Management
- Bank account reconciliations are electronic and automated with immediate book and bank reconciliations for real-time financial reporting with built-in error proofing and alerts.
- The accounts payable system matches vendor invoices with purchase orders, cuts checks according to your prescribed terms, and routes information for payment approvals. It further manages the payment process between a general contractor and a subcontractor.
- Document flow is fully coordinated through the standardization of inter-company documentation, electronic submissions, routed electronic approval processes, acceptance of electronic payments and appropriate cash postings.
- TAG™ Account Reps manage receivables, provide consistent and timely contact with payer sources, and actively pursue non-payment issues.
- Other add-on banking services are also available, including management of cash reserves, sweep arrangements, positive pay and other products to maximize customer value.
Project Management
- Interaction with the various project participants and architects occurs in a collaborative environment with enhanced support and reporting for management of bids, change orders, lien waivers, insurance certificates, and general correspondence among all involved construction parties.
- Document control is achieved both through a framework for managing the types and stages of documentation that occur from project inception to completion, and through the provision of consistent, standardized documents that have been field-tested by fellow contractors.
- Resource scheduling is available to better manage workflow and optimize allocation of personnel.
Financial Management
- Management of all functions (outside of transaction approvals) for general ledger, general journal entry, fixed asset management, financial reporting, payroll processing, tax and audit preparation, and job costing at the highest industry levels.
- General human resource functions, exclusive of recruiting and hiring.
Operational Management
- TAG™ monitors, manages, and reports on workflow, process compliance, and resource needs.
- Roles and responsibilities are clearly delineated to assist in meeting both administrative and production deadlines.
Supply Chain Management
- An expanded marketplace for selected material and service vendors is provided to competitively price and fulfill TAG™ customer purchase orders.
- TAG™ has preferred relationships with key vendors including material suppliers, insurance providers, surety providers, audit and tax services, information technology resources, and office equipment and supply companies that offer discounts, share electronic catalogs and operate in an efficient electronic environment.
Unlike other software solutions for construction, The TAG™ Solution includes the people to run the software, monitor transactions, and guide the client towards greater operational efficiencies. This support staff is not made up of salespeople or software implementers -- the TAG™ Account Rep is part of a team of professionals intimate with all of the functionality built into The TAG™ Solution.
Contact us to schedule a demonstration of The TAG™ Solution.
